There are few simple steps to take in order for FamilyKeeper to function to its maximum capacity, and provide parents with relevant real-time alerts when it comes to WhatsApp, Instagram, Messenger, Snapchat, Viber activity.

CHILDS DEVICE

  1. Launch FamilyKeeper Child app
  2. Tap on the Shield icon on the top right side of the screen. This will open a ‘Request Access’ window.
  3. Tap ‘Request Access’.
  4. This will send an alert to the parents device which contains a PinCode. (also displayed on the child’s timeline on the parent app).
  5. Back on the ‘Request Access’ window, enter the received PinCode and tap ok.
  6. On this screen please make sure you turn off and back on ‘Offensive Content’and ‘Call & Messages apps’.

Turning these options off and back on will restart the FamilyKeeper foul language & inappropriate activity detection algorithms.

Restarting ‘Offensive Content’:

  1. Tap on ‘Offensive Content’, this will forward you to the Accessibility setting screen.
  2. On Accessibility setting screen, activate FamilyKeeper.

** If you do not see FamilyKeeper, look for ‘Installed services/apps’ and activate it through there.

*** If FamilyKeeper is already active, please deactivate it and then reactivate it.

Restarting ‘Call & Messages apps’:

  1. Tap on ‘Call & Messages apps’, this will forward you to the Notification Access setting screen.
  2. On Accessibility setting screen, activate FamilyKeeper.

** If FamilyKeeper is already active, please deactivate it and then reactivate it.

*** If FamilyKeeper is already active, please deactivate it and then reactivate it.

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